Privacy

LOVELY SKIN PRIVACY POLICY

Introduction

Lovely Skin regards customer privacy as an important part of our relationship, we are committed to protect this privacy and any information provided by its Customers and will take all reasonable precautions to protect personally identifiable information from loss, misuse or unauthorized access. 

The following privacy policy applies to all Lovely Skin e-commerce users, and conforms to Internet Privacy Standards. If you have questions or concerns regarding this statement, you should first contact us at info@lovelyskin.com.au 

This privacy policy explains what personal information is collected through our various online channels, how that information is used, to whom it's disclosed, and how it's safeguarded. This policy applies only to personal information collected through the online channel where this policy is displayed or linked by us, such as the Web site or Site (www.lovelyskin.com.au); our mobile websites & microsites; and Lovely Skin pages on social media sites. By "personal information" we mean your identifying information (like name, home address, and email address), and possibly descriptive information (like tastes and preferences) if coupled with your identifying information ("personally identifying information"). We may refer to Lovely Skin as "LS", "we”, "us", or "our" throughout this privacy policy.

Collection of Information 

When you are using Lovely Skin website, we require information from you in order to provide you the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

All the details collected from our customers are required in order to provide you with our products with a high level of customer service. We collect personal information directly from you to do all the things typically associated with electronic and mobile commerce Web sites. Examples of the information we collect include name, address, telephone number, mobile phone number, email address, personal preferences, credit card number, purchase and ordering information, demographical information, and sizing information.

This information is collected at various places: for instance, when you check out with your online order; subscribe to mailers, email offers, and mobile messaging offers; participate in surveys, contests, or sweepstakes; or interact with special-event or program offers.

Use of Information

We collect information about you and, if you provide it, we collect information about those you know. For example, we collect your gift recipient's contact information to process your gift orders.
We use this collected information to do things like:

• Process your online orders.
• Open an online account at your request.
• Personalize your online experience with content and offers that are tailored to your interests.
• Provide Customer Care, whether it's responding to a request or following up on an order.
• Include you in surveys and contests.
• Facilitate networks of online social activity centered on our products and services.
• Manage and develop Lovely Skin business and operations.
• Enable you to interact with third-party content service providers, whether by linking to their sites, viewing their content within our Web environment, or by viewing our content within their Web environment.
• Market our products and services (for instance, we may add you to our email or mailing list when you make an online purchase).

In addition, Customer Conversations are available on the Website and may be available on other LS online channels where this policy is displayed or linked. These features enable you to post your content, such as comments, product reviews and similar content. If your content complies with our rules and terms of use, any portion of it may be published on our Web site(s), and in our stores, emails, online marketing, mobile sites, Lovely Skin social media pages, microsites, mailers, and other media. This published content could identify details concerning you.
Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can contact us at info@lovelyskin.com.au

Access to Collected Information

If your personal information changes, and you want to correct and update your information, you can do it by log in into your Lovely Skin account or by emailing us at sales@lovelyskin.com.au.

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Lovely Skin uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at sales@lovelyskin.com.au

Third Parties

Lovely Skin, may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose. Lovely Skin does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links 

Links on the Lovely Skin site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of lovelyskin.com.au

Changes to Privacy Policy

Lovely Skin does not currently require its Customers to register in order to access to Lovely Skin website, but reserves the right to do so in the future. If lovely skin decides to implement a registration process in the future, we will commit to comply with any privacy legislation applicable at the time in respect of the Customer’s user information.

From time to time it may be necessary for Lovely Skin to revise its privacy policy. Lovely Skin, reserves the right to change its privacy policy at any time without prior notice, so please review it frequently. Lovely Skin, will notify the Customer of the changes by posting an updated version of this privacy statement on the Website. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

By using Lovely Skin website the Customer is consenting to the collection of information by http://www.lovelyskin.com.au in accordance with this Privacy Policy.